{"id":53,"date":"2023-11-21T10:19:40","date_gmt":"2023-11-21T16:19:40","guid":{"rendered":"https:\/\/friedmanamplification.com\/?page_id=53"},"modified":"2023-11-21T10:34:54","modified_gmt":"2023-11-21T16:34:54","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/friedmanamplification.com\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1><strong>Shipping &amp; Returns Policy<\/strong><\/h1>\n<h2><strong>Returns Policy<\/strong><\/h2>\n<p><strong>Thank you for shopping at Friedman Amplification<\/strong><br \/>We offer refund and\/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and\/or exchange of any kind.<\/p>\n<p><strong>Eligibility for Refunds and Exchanges<\/strong><br \/>Your item must be unused and in the same condition that you received it.<br \/>The item must be in the original packaging.<br \/>To complete your return, we will require a receipt or proof of purchase.<br \/>Only regular priced items may be refunded, sale items cannot be refunded.<br \/>If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.<\/p>\n<p><strong>Exchanges\u00a0(if applicable)<\/strong><br \/>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@boutiqueampsdistribution.com and send your item to <strong>Friedman Amplification<\/strong>, 5300 Harbor st., Commerce, CA, 90040, USA<\/p>\n<p><strong>Exempt Goods<\/strong><br \/>The following are exempt from refunds:<br \/>Gift cards<br \/>T-Shirts and apparel<\/p>\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<br \/>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n<p><strong>Late or missing refunds<\/strong><br \/>If you have not received a refund yet, first check your bank or PayPal account again. Then contact your credit card company, it may take some time before your refund is officially posted.<br \/>If you have done all of this and you still have not received your refund yet, please contact us at support@boutiqueampsdistribution.com<\/p>\n<p><strong>Shipping your return<\/strong><br \/>Please send your returns back to : <strong>Friedman Amplification, 5300 Harbor st., Commerce, CA, 90040, USA<\/strong><br \/><strong>You will be responsible for paying for your own shipping costs for returning your item.<\/strong><br \/>Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.<br \/>Depending on where you live, the time it may take for your exchanged product to reach you, may vary.<br \/>Please see, we cannot guarantee that we will receive your returned item.<\/p>\n<h2><strong>Shipping Policy<\/strong><\/h2>\n<p><strong>Shipment processing time<\/strong><br \/>All orders are processed within 1\u20132 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or recognised national holidays.<br \/>If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.<\/p>\n<p><strong>Shipping rates and delivery estimates<\/strong><br \/>Shipping charges for your order will be calculated and displayed at checkout.<br \/>We use USPS for shipping domestically and sometimes internationally.<br \/>Overnight delivery is only available for orders with delivery addresses within the continental United States and with prior arrangement and agreement with us.<\/p>\n<p><strong>Shipment to P.O. boxes or APO\/FPO addresses<\/strong><br \/>Friedman Amplification ships to addresses within the US, US Territories, and APO\/FPO\/DPO addresses.<\/p>\n<p><strong>Shipment Confirmation and Order Tracking<\/strong><br \/>You will receive a Shipment Confirmation email with your invoice number and tracking details (if applicable) once your order has shipped. The tracking number will be active within 24 hours.<\/p>\n<p><strong>Customs, Duties, and Taxes<\/strong><br \/>Friedman Amplification is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer\u2019s responsibility (including tariffs, taxes, and other costs).<\/p>\n<p><strong>Damages<\/strong><br \/>Friedman Amplification is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim. Please take photographic evidence if possible of any damage to the packaging or goods.<\/p>\n<p><strong>International Shipping Policy<\/strong><br \/>We are happy to ship internationally for most smaller items, if you would like a larger item (ie Amp or Cab) shipped internationally we highly recommend you contact us at sales@boutiqueamplification.com for a custom quote and a personalised service.<\/p>\n<p><strong>Incorrect Shipping Addresses and Refused Delivery<\/strong><br \/>We make every attempt to validate the shipping address provided at checkout to ensure it\u2019s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.<br \/>Friedman Amplification will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.<\/p>\n<p><strong>Missing or Stolen Shipments<\/strong><br \/>If you didn&#8217;t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:<br \/>Call +1 323-277-4100 or alert us at support@boutiqueampsdistribution.com<\/p>\n<p>We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Returns Policy Returns Policy Thank you for shopping at Friedman AmplificationWe offer refund and\/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and\/or exchange of any kind. Eligibility for Refunds and ExchangesYour item must be unused and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\r\n<p><b>This is a sample page.<\/b><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<h3>Overview<\/h3>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Additional non-returnable items:<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul>\r\n<li>Gift cards<\/li>\r\n<li>Downloadable software products<\/li>\r\n<li>Some health and personal care items<\/li>\r\n<\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Please do not send your purchase back to the manufacturer.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>There are certain situations where only partial refunds are granted:<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul>\r\n<li>Book with obvious signs of use<\/li>\r\n<li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\r\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\r\n<li>Any item that is returned more than 30 days after delivery<\/li>\r\n<\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<h2>Refunds<\/h2>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<b>Late or missing refunds<\/b>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<b>Sale items<\/b>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<h2>Exchanges<\/h2>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<h2>Gifts<\/h2>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<h2>Shipping returns<\/h2>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>To return your product, you should mail your product to: {physical address}.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<h2>Need help?<\/h2>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Contact us at {email} for questions related to refunds and returns.<\/p>\r\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-53","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - Friedman Amplification<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/friedmanamplification.com\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Friedman Amplification\" \/>\n<meta property=\"og:description\" content=\"Shipping &amp; Returns Policy Returns Policy Thank you for shopping at Friedman AmplificationWe offer refund and\/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and\/or exchange of any kind. 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